Frequently Asked Questions
Expert support for your Westinghouse electronics and appliances.
What is the standard shipping timeframe for large appliances?
Standard shipping for large appliances typically takes 5-7 business days. You will receive a tracking number and a scheduled delivery window via email once your order leaves our warehouse.
How do I register my product for warranty coverage?
You can register your product by visiting our 'Product Registration' page. You will need your model number, serial number, and a digital copy of your purchase receipt.
What is your return policy for electronic goods?
We offer a 30-day return policy for most electronics. Items must be in their original packaging with all accessories included. Please note that a restocking fee may apply to opened items.
Are Westinghouse replacement parts available for purchase?
Yes, we offer a comprehensive catalog of genuine Westinghouse replacement parts and accessories through our authorized parts distributor link found in the footer of our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options through Affirm for qualifying high-value purchases.
How can I troubleshoot a technical issue with my TV or monitor?
Most technical issues can be resolved by performing a power cycle or firmware update. Detailed troubleshooting guides and driver downloads are available in our online Support Center.